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Privacy Notice and Complaints

Privacy Notice

At Octavo Partnership we are committed to protecting and safeguarding the privacy of our customers and visitors.

Our Privacy Notice outlines how we collect, use and safeguard personal information.

We will be reviewing our Privacy Notice regularly so please be sure to review it every so often.

Click here to read Octavo Partnership’s Privacy Notice

In addition to our company privacy notice, our Educational Psychology Service has issued its own, service specific Privacy Notice:

Educational Psychology Privacy Notice for Parents and Carers

Octavo Governance Privacy Notice – New and Existing Governors

Octavo Governance Privacy NoticePotential Governors

If you wish to subscribe to our marketing mailing list please email enquiries@octavopartnership.org.

Complaints & Feedback

We value all your feedback and use this to enhance our support. If you would like to make a complaint please email enquiries@octavopartnership.org, using the title ‘Complaint’ in the subject line.  

We will acknowledge your complaint within two working days and will keep you informed about the complaint investigation. We endeavour to resolve any complaint within ten working days.