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Complaints Training for Governors | Octavo Partnership

Course Date

24 Nov 2020 18:00 – 19:30

Overview

Governors are increasingly becoming involved in both the investigation of parental complaints as well as sitting on formal Panels to consider parental complaints. Thus it is essential that Governors understand the role that they play in their school’s formal complaints process.

Best practice recommends that at least one of the panel participants has attended up to date training in order to ensure both an efficient panel process and that Governors are able to make an effective, strategic contribution to the panel’s decision making.

This development session is non-chargeable for those Governors whose schools have purchased an annual training contract with Octavo Governance.

Description

This development sessions is relevant for both Governors who have had no previous experience of sitting on Governor Panels and for those Governors wishing to update and refresh their existing knowledge.

The material covered in this session will assist Governors’ development in relation to Key Competency 1 (Strategic Leadership) and Key Competency 5 (Compliance) within the Governance Competency Framework.

Booking Information

Please note that a place must be booked beforehand in order to be able to attend the session. Those delegates who have booked a place by 5pm on the day before the session will receive, via an email, a Microsoft Teams meeting link which will be needed to join the Briefing. To ensure the security of the virtual meeting, Governors who have not booked and not been sent the link will not be allowed to join the training session.

For those Governors whose schools have purchased a training contract with Octavo Governance, attendance at this session will be at no additional charge; Governors whose school have not purchased an Octavo Governance training contract are warmly welcome to attend this virtual session for a fee of £85 plus VAT.

All courses should be booked via our portal. Click ‘Book Now’ to log in and secure your place. If you do not have a user account for our portal please contact octavogovernance@octavopartnership.org with the completed new user request form (found below) or call 020 8241 5486

Book Now

Provider Information

Governance

Please note that a place must be booked beforehand in order to be able to attend the session. Those delegates who have booked a place by 5pm on the day before the session will receive, via an email, a Microsoft Teams meeting link which will be needed to join the Briefing. To ensure the security of the virtual meeting, Governors who have not booked and not been sent the link will not be allowed to join the training session.

For those Governors whose schools have purchased a training contract with Octavo Governance, attendance at this session will be at no additional charge; Governors whose school have not purchased an Octavo Governance training contract are warmly welcome to attend this virtual session for a fee of £85 plus VAT.

All courses should be booked via our portal. Click ‘Book Now’ to log in and secure your place. If you do not have a user account for our portal please contact octavogovernance@octavopartnership.org with the completed new user request form (found below) or call 020 8241 5486

Location

Microsoft Teams (Virtual)

Trainer

Pat Barbar

Contacts

For a quotation tailored to your requirements, please contact Caroline Davies at: octavogovernance@octavopartnership.org or call us on 020 8241 5487

Additional Dates